My name is Zoe Roberts, and I am a senior at George Mason working toward a B.S. in Tourism & Events Management. Before my collegiate journey at George Mason, I was an inaugural cohort member of Woodrow Wilson's Academy of Hospitality and Tourism (AOHT). As a member of AOHT, I was introduced to the hotel, tourism and events management industries. Through field trips and experience-based learning opportunities, my interest in tourism management was solidified.
My dedication to customer service has been a life-long passion. In high school, I served as one of the self-appointed "Directors of Creative Provisions" and planned prom. I worked the front desk and later became the Control Clerk at the Hyatt Regency Washington. I fostered a meaningful relationship with Destination DC and AEF throughout my school years. I was first introduced to the organization via AOHT through in-class presentations and field trips, then later became a two-time winner of AEF scholarships. In the summer of 2020, I was offered an internship with AEF, and I reached back to the DC high school community and helped facilitate a remote internship opportunity for students. Now I’ve returned to Destination DC as an apprentice working with the Partnerships & Alliances team on the DEI Business Fellowship, acting as the account manager for a 14-business cohort.
I am beyond appreciative of the time AEF and Destination DC have invested in my education and career. Their contributions have helped shape me into the tourism professional I am today. I look forward to the opportunity to contribute to the recovery and growth of tourism in Washington, DC and to promote the true essence of the city through the small businesses that impact and connect the local community.